Here is some very basic information that every insurance lawyer should be aware of. It is also information that every insurance consumer should know.
To understand the different ways disputes can arise, it is helpful to consider the sequence of events that is likely to occur involving an insurance issue. At its very simplest, the insurance transaction can be divided into the initial sale of the policy, and subsequent handling of claims. These can be broken down further to include:
(1) The sale of the policy: Initially, the consumer and insurance company or insurance company’s agent must communicate to establish a contractual relationship. Disputes may arise over what was asked for by the applicant, what was represented by the insurance company or agent, or the timeliness of the insurance company or agent in providing coverage. Issues may also arise about the truthfulness of the applicant or agent in disclosing information requested by the insurer;