When an insurance adjuster makes mistakes in handling a claim, it is usually necessary to sue the adjuster in addition to suing the insurance company. The trick is properly suing the adjuster.
A 2023 opinion from the Northern District of Texas, Dallas Division, dealt with properly suing the insurance company adjuster. The opinion is styled, Samurai Global, Inc., v. Rockford Kyle Brothers And Landmark American Insurance Company.
This case had a few legal issues going on at the same time but what is relevant here is the Court points out the proper way to make allegations against the insurance company adjuster.