Life insurance attorneys in the Dallas Fort Worth area would want to know about a 1996, San Antonio Court of Appeals case holding an insurance company responsible for the conduct of one of it’s managers. The style of the case is, Mendoza v. American National Insurance Company. Here is the relevant information from the case.
Jerry Mendoza purchased a $25,000.00 life insurance policy from American National on August 1, 1991. The October premium was not paid. The policy provided for a thirty-one day grace period. On November 1, 1991, the last day of the grace period, American National’s district manager, Sitka, verbally agreed to extend the grace period until November 4, 1991. The policy, however, specifically provided that only American National’s president, vice-president or secretary had the authority to extend this time period. Jerry Mendoza died in an automobile accident on November 3, 1991. The premium was never paid. In a prior appeal, the San Antonio Court of Appeals affirmed a summary judgment in favor of American National on Mendoza’s breach of contract, negligence, and bad faith claims. The current appeal concerns the trial court’s granting of summary judgment on Mendoza’s claims for intentional infliction of emotional distress, Insurance Code, and DTPA violations.
This court held that in order to qualify as a consumer under the DTPA, a person must seek to acquire goods or services by purchase or lease and those goods or services must form the basis of the complaint. Lack of privity between plaintiff and defendant does not preclude a plaintiff from establishing consumer status. Section 541.060 provides standing to “any person” who has been injured by another’s engaging in an unfair or deceptive act or practice in the business of insurance as declared in the Insurance Code or the DTPA.