An old Insurance Lawyer once stated about “bad faith” that if you have to have an expert to tell you whether the insurance company acted in bad faith, or not, then there probably not bad faith in whatever the insurance company did.
In 2021, a court in the Western District of Texas, San Antonio Division issued an opinion discussing bad faith. It is styled, Richard Riley v. Safeco Insurance Company of Indiana.
The claim arises out of a claim being asserted by the insured, Riley, against his insurance company, Safeco. The claim is for hail damage to Riley’s metal roof. After a hail storm Riley made a claim for damages and Safeco assigned adjuster Doug Lehr to inspect the claim. Lehr, after his initial inspection retained an engineering firm, Rimkus Consulting, to determine whether the damage to the roof was cosmetic or structural. Rimkus determined the damage was structural.