Folks in Weatherford, Parker County, Aledo, Azle, Springtown, Poolville, Whitt, Peaster, Hudson Oaks, Brock, Willow Park, Cool, Millsap, and other places in Texas will at one time or another have a claim against their own insurance company. When making this claim against their own insurance company, otherwise known as a first party claim, and the insurance company does not treat you properly in the handling of the claim it is likely that there have been violations of provisions of the Texas Insurance Code. When this happens it is advisable to seek the assistance of an experienced Insurance Law Attorney. Here is what he should tell you.
1) gather all the documents you have related to the claim, such as the policy itself, letters and e-mails and faxes to and from the insurance company, and any documents verifying the value of the loss such as repair bills or estimates;
2) write out what has happened – this should be your version of the sequence of events with all the relevant information to help the attorney understand the case – the writing should start out: My name is …, I have a policy of insurance with …, On such and such date … happened, I then made a claim to my insurance company for benefits. Then write down a sequencial listing of what happened in the claims process.