Claiming roof damage is not as simple as it may appear at first glance. A December 2024 opinion from the Eastern District of Texas, Tyler Division, discusses what the courts look at in roof damage claims wherein the insurance company claims the damage is pre-existing or caused for reasons other than hail damage and whether that denial is cause for a “bad faith” claim. The style of the opinion is Winterfield United Methodist Church v. Church Mutual Insurance Company.
The facts and legal history of the case can be gleamed from reading the opinion. This is a summary judgment decision.
Plaintiff argues that under Texas law, an insurer cannot investigate a claim in a manner calculated to construct a pretextual, “outcome oriented” basis to deny the claim. Plaintiff explains several ways that Defendant engaged in such conduct, including: (1) Defendant ordered its engineer to perform a second inspection even though the first inspection identified hail damage; (2) Defendant withheld the engineer report from Plaintiff for several weeks; (3) Defendant retained an engineer to “rubberstamp” its predetermined outcome without first inspecting the property himself even though its independent adjuster had already found covered damages; (4) Defendant intentionally minimized the adjuster’s findings of hail damage; (5) Defendant continued to send out its engineer to reinspect the property until the estimated damages fell below the deductible amount; and (6) Defendant withheld the underwriting file of the property from the independent adjuster and engineer.